Scrolls & Leaves will examine each request for refund of donation and endeavour to make the refund. Scrolls & Leaves may also seek further information / documents and donor must co-operate in this regard. However, Scrolls & Leaves is not obliged to make refunds and may, in its discretion, decline any requests for refund of donations.
- You must request Scrolls & Leaves by email at firstname.lastname@example.org for a refund and your request must reach Scrolls & Leaves within 15 (fifteen) days from the date on which you made the donation.
The written request stating reason for requesting refund must contain all the following details pertaining to the donation
- Date of donation
- Donation amount
- If donation was made online, please provide any reference ID
All decisions of Scrolls & Leaves in this regard will be final and binding on the donor.